HURRY CHRISTMAS SPECIAL 10% OFF SITE WIDE

AGATHA Online Boutique Info and Policies

 

Delivery

  • Delivery is FREE in New Zealand and Australia for orders over $100 or just $5 per order to anywhere within New Zealand, lite international rates apply.
  • All New Zealand deliveries are dispatched via CourierPost, and take 2 to 4 working days (allow two extra days for Rural Delivery)
  • All international deliveries are dispatched via DHL Express Track & Trace with Insurance and take between 3 to 10 working days depending on your location
  • Orders received before midday (NZST) on weekdays will be sent the same day
  • To calculate the cost of your international delivery simply add an item into My Order and enter your country get a quote
  • Our international courier provider will charge you the duties and taxes on behalf of the local government. How they will charge you, depends on what country you are in.
  • If you are ordering from the UK you will be sent a letter to request payment of the duties and taxes before the goods will be released to you. If you are ordering from the US you will be charged the duties and taxes after you have received the goods in the form of a letter.

 

Privacy

  • Your personal information is safe with us. The team at AGATHA Paris absolutely loath spam (we do find the odd piece we get funny) and will never pass on any information you supply without your consent to anyone outside of AGATHA Paris.

 

AGATHA Paris International Guarantee

  • AGATHA Paris want you to always be happy with your purchase, therefore if you change your mind about an item purchased or it is damaged or defective simply return it for a replacement, or exchange.
  • You can return all items within 14 days of receipt of order.
  • All items must be in original, unused condition including all protective packaging.
  • AGATHA Paris has the right to refuse if the product is not in its original condition.
  • Customers are responsible for covering return freight costs back to us.
  • Sorry, no exchange or refund on SALE items All AGATHA Paris jewellery is covered under a 2 year AGATHA Paris International Guarantee from the date of purchase. Watches are covered under a 1 year AGATHA Paris International Guarantee from the date of purchase.

 

Currency and Payment

  • All prices on this website are in New Zealand Dollars (NZD) and include GST, unless you use the currency selector
  • Payment can be made by credit card (Visa/Mastercard) or direct deposit within New Zealand

 

About AGATHA products - ring sizes, materials etc

  • AGATHA Paris uses two ring indexs - "T" Sizes and the French sizing
    • T sizes go up in twos from T48 (48mm in circumference around the inside of the ring) to T58 (58mm)
    • There are 3 French sizes PM (50mm in circumference around the inside of the ring), MM (54mm) and GM (56mm)
  • Not sure what ring size you are? - simply grab piece of string, wrap it around your finger (not too tight!) and measure it - then match it with one of the AGATHA Paris ring sizes from T48-T58 or PM to GM
  • Most AGATHA Paris jewellery is made of gorgeous .925 Sterling Silver and either e-coated or Rhodium plated.
  • In some cases, due to the complexity of the design or end cost of the item we use non-hypoallergenic metal
  • All AGATHA Paris jewellery is designed in France, and many pieces are Hand made in France.

 

Contact AGATHA Paris

AGATHA Paris - High Street Boutique
18A High Street
Auckland Central 1010
New Zealand
Phone: +64 9 302 1100
Email: highstreet@agatha.co.nz

 

AGATHA Paris - Support Office
Level 13, PWC Building
188 Quay Street
Auckland Central 1010
New Zealand
Email: info@agatha.co.nz

Facebook: www.facebook.com/AGATHA
Pintrest: www.pintrest.com/AGATHANZ
Twitter: www.twitter.com/AGATHANZ 
Tumblr: agathaparis.tumblr.com
YouTube: www.youtube.com/AGATHANZ
Flickr: www.flickr.com/AGATHANZ